“Guided multisig without data sharing or subscriptions.”
Level up your Bitcoin security
Receive 3 Passports and 2 hours of expert guidance to create a 2-of-3 multisig vault in Sparrow, BlueWallet or Nunchuk.
No privacy leaks by sharing wallet info with trusted third parties. No subscriptions. Priority support.
Christopher W.
This concierge set up adds so much value. I’m fairly technical and could do it myself, but it’s simply worth it to make sure. Ben is a great help.
Jacqueline T.
Ben was patient, provided clear instructions, got the job done, was pleasant to talk to. I wish EVERY Bitcoin aficionado provided this level of concierge service. It is worth every penny.
Nathanial M.
Ben was an excellent, patient, effective teacher. Money well spent.
Create a Multisig Vault in four simple steps
Step 1
Receive an email to schedule your 2 hour vault concierge setup call.
Step 2
Meet one of our Bitcoin experts for a private call. Video entirely optional.
Step 3
Be guided through every step of the vault creation and backup process.
Step 4
Email us with priority support for follow-up questions and advice.
On the call you will...
Setup
Ensure all of your devices are properly set up and running the latest firmware version.
Create
Configure your new 2-of-3 vault in Sparrow, Blue or Nunchuk. The choice is yours.
Backups
Create multiple robust backups to ensure redundancy for your vault.
Send & Receive
Deposit Bitcoin to your new vault, then practice sending to another wallet.
Frequently Asked Questions
Vault Concierge
Got a question about our Vault Concierge service? You'll find the answer here.
Who is the vault concierge service for?
Our vault concierge service is for any customer that would like the help and guidance of an expert when setting up a 2-of-3 multisig vault using 3 Passports. This includes the initialization of all 3 devices too.
Do I have to purchase the service at the same time as a device?
Yes. This product is a bundle that contains 3 Passports and 2 hours of guidance with one of our Bitcoin experts.
Which software will I use to create my multisig vault?
That’s up to you! We currently allow customers to choose from:
- BlueWallet (mobile only)
- Nunchuk (mobile only)
- Sparrow Wallet (desktop only)
Can I incorporate a hardware wallet from another manufacturer into my vault?
We do not currently support this as we cannot guarantee the user experience and setup process of another manufacturer’s device.
I already have a Passport, but would like to upgrade to a multisig vault. How do I do that?
Please reach out to us and we’ll build a package, at a reduced cost, to suit your requirements.
How do I schedule my call after purchase?
You’ll receive an email prompting you to schedule your call. If you purchased the service alongside a device, please wait until your devices arrive before scheduling your concierge.
Will there be call times available in my timezone?
More than likely yes, but if you are unable to find a suitable time slot when booking, please reach out to us and we’ll attempt to schedule you in at a time more suitable for you.
Something has come up and I need to reschedule my call. How do I do this?
Contact us stating your order number, name used when booking and a preferred date/time to reschedule your call. Wherever possible, please carry out rescheduling at least 48 hours before your appointment.
What do I need to do to prepare for my concierge call?
You will need:
- A computer to join the call from. No apps or accounts required, simply click the link in your confirmation email and it will open in a web browser
- Your chosen vault coordinator app installed to your phone or computer
- 3 Passports and all accessories contained inside each box
- 2 hours of your time in a calm and quiet environment
- A list of questions you’d like answering
Do I have to be on camera during the call?
Not at all. The calls are primarily ran using voice only, on our self-hosted private call server, but you are welcome to turn on your camera if you’d like to.
I have another question that is not answered here.
No problem, please reach out to us and we’d be happy to help.
Create your
Vault Today
Benefit from the extra security and redundancy a 2-of-3 multisig vault can offer without giving up your data or paying for annual subscriptions.