Foundation customers shouldn't have to wait for office hours to get answers. Hal, our AI concierge agent will help you configure Passport, update the firmware and backup your data. You can also get a guided tour of the different features and apps Passport Prime has to offer.
Choose how you want to interact: speak to Hal directly through a voice interface, or type if you'd rather keep things quiet. Either way, Hal handles the questions that come up when you're getting started with self-custody, account setup guidance, troubleshooting walkthroughs, best practices, and the dozens of small clarifications that matter.
Book a session whenever you want, or schedule one for later at a time that suits you. No queue, no callback window, no time zone math. Just answers, on your terms.
